Below you can read the terms and conditions that apply to purchases on our website.
When shopping in our online store, please do not provide more information than the expedition of your order requires. You must neither enter your CPR number or your PIN. Once your order has been processed, it is deleted on the web and then only exists as bookkeeping postage in our account for the 5 years the law requires. Just like in physical stores.
We can guarantee that we NEVER sell or otherwise pass your personal information to third parties. All information is stored in a reliable manner and is only available to trusted employees at betterfood.dk.
In connection with any For electronic reasons, we will keep no credit card details for security reasons. Only at the time of payment, financial information must be transferred to NETS. This occurs with maximum security measures via an encrypted SSL connection according to NETS regulations.
During a purchase, we will provide necessary delivery and contact information. This information is used exclusively for processing your order. The information is transmitted and stored electronically in unencrypted form and stored for 5 years. In addition, we register the IP address from which. purchases are made. The information normally finds no use, but can be used in a possible. police investigation. All fake orders are filed!
Cf. The Personal Data Act gives us information on registered information and on the basis of any objections we make deletion to the extent desired.
The expected delivery time is 3 days after the order is received. However, the delivery time for larger orders will be approx. 14 days.
The shop can be paid with the following payment options:
Dankort and VISA/Dankort
We will first raise your payment after we have shipped your order.
Damage to freight
If the packaging is damaged at the time of receipt, check that the product is damaged before you acknowledge. If the goods are transport damaged, the freight carrier will return it and exchange it without charge to you.
If the item is by appointment without your home, you must report immediately. transport damage to the freight man. Phone number. shown in the consignment note.
You have 14 days of withdrawal from the time you receive the item and then 14 days to send it back. The right of cancellation can be exercised either by refusing to receive the goods or by returning the item within the specified time limit. You must pay the return fee yourself.
The goods must, according to the law "return in substantially the same condition as it is received". It will usually, due to the nature of the product, say in original but not necessarily unbroken packaging. It is your responsibility to return the goods in good condition.
However, you can undo a purchase even if the item has been used. An item is only used if used in addition to what is possible by testing the item in a physical store. If the item is used, a concrete assessment of what the item used can be sold to another consumer is made. One possibly. impairment is not returned.
You will receive your full purchase price exclusive of 8 days after receiving a flawless return item. shipping costs.
You have 2 years' right of complaint in accordance with the provisions of the Buying Act.
Conclusion of the agreement
The purchase agreement is entered in Danish and entry errors in connection with ordering are addressed by sending an email with the corrections to email@example.com.
Assortments and prices are changed continuously and without notice. All prices are quoted in DKK and incl. 25% VAT. However, we are subject to VAT and tax changes.